No Refund Policy
​As this is a digital product that you download immediately, we don't offer refunds or returns for any purchases.
Unlike subscription services where we can cancel future payments, this is a one-time purchase that gives you lifelong access to the product.
Once you've downloaded the digital files, it's not possible for us to "take back" the product. We encourage you to carefully review the product details and description before purchasing to ensure it meets your needs.
If you have any questions about whether this product is right for you, please reach out to us before purchasing.
We're happy to answer any questions to help you make the right decision.
Just email: info@insightdesign.shop
​
This policy ensures transparency, protects our digital products from misuse, and maintains the integrity of our business operations.
Nature of Digital Products:
Insight Design Studio (Adzup Limited) offers non-tangible, digital goods, including information products, software, e-books, online courses, and other electronically delivered items (collectively referred to as "Digital Products").
​
Acknowledgment:
By purchasing any Digital Product, the customer acknowledges and agrees that these are non-tangible, digital goods delivered instantly upon purchase and are therefore non-refundable.
​
Immediate Access and Waiver of Cooling-Off Period:
a) Upon purchase, customers gain immediate access to their Digital Product(s), which constitutes delivery of the product.
b) By completing the purchase, the customer explicitly waives any applicable cooling-off period under their local consumer rights.
c) It is the buyer’s responsibility to understand their consumer rights, including any applicable cooling-off periods, in their country of residence before making a purchase.
​
Technical Issues:
In the event of technical difficulties preventing access to the purchased Digital Product, we will make reasonable efforts to resolve the issue promptly. If the issue cannot be resolved, Insight Design Studio (Adzup Limited) may, at its sole discretion, provide a replacement product or grant store credit.
​
No Warranty:
All Digital Products are provided on an "as is" basis. Insight Design Studio (Adzup Limited) makes no express or implied warranties regarding the content, accuracy, or fitness for a specific purpose, beyond those explicitly stated in the product description.
​
Customer Support and Assistance:
If you have questions or require assistance with your purchase, please contact us at info@insightdesign.shop. Our team is committed to helping you fully utilize your purchased product.
​
Feedback:
We welcome customer feedback as it aids in improving our offerings and providing a better user experience.